Connect with us

Internet

Now internet service providers have to have a mandatory toll free number

Published

on

Now internet service providers have to have a mandatory toll free number

Now internet service providers have to have a mandatory toll free number

 Now internet service providers have to have a mandatory toll free number

 

Kathmandu. Internet service providers are now required to have a toll-free number. The Nepal Telecom Authority (NTAA) on Wednesday issued a letter to the service providers instructing them to arrange toll free numbers.

NEA has given this instruction within the condition of the license, said Director Vijay Kumar Roy. According to him, the customer’s complaint should be resolved within the stipulated time within the condition of the service provider’s license.

It has been instructed to keep toll free number to implement the condition of the license and resolve the complaints of the customers. “The service provider will have to provide the fee details free of cost as per the terms of the license and the customer’s grievances will have to be resolved within the stipulated time,” the letter said. “Toll free number will have to be provided for the convenience of the service recipients.”

Director Roy said customers are getting into trouble when companies don’t make good arrangements to complain about the internet. When a customer has to call a service provider, the IVR system initially cuts the customer’s money unnecessarily by playing the tune and providing information about their service.

Not only that, when the customers called, the phone did not answer. There is also the problem of disconnecting the phone. Due to this kind of situation, customers are getting into trouble. Director Roy also said that the service providers are discouraging the customers from complaining about this kind of behavior of the service providers. He says, “Therefore, we have been instructed to provide toll free number which does not cost the customer when calling.”

In this case, the regulator expects the customer to file a complaint with the service provider at any time. Director Roy said, “Even minor complaints now come directly to the authority.” If there is a toll free number, the customer will be able to inform the service provider about their problem at the beginning. From there, only unresolved grievances can be filtered and come to the authority. ‘

Bhojraj Bhatta, president of the Internet Service Providers Association of Nepal, said the directive was natural. He said, “It does not mean disobeying the instructions from the regulatory body.” This issue will be discussed at the next meeting and the service provider will decide to implement it. ‘

And that is the end of the topic: Now internet service providers have to have a mandatory toll free number.

For more articles: www.afnotech.com

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Gaming

PUBG Mobile update: PUBG Mobile New State game may not be launched in India?

Published

on

After Player Unknown’s Battlegrounds (PUBG) game developers recently launched the official trailer of PUBG Mobile 2 or PUBG: New State, there were speculations on the return of PUBG Mobile India, which is banned in the country since September 2020 due privacy and national security concerns.

Besides that, the game was also listed on the Google Play Store for pre-registration, while the pre-order for the Apple App Store will be opening soon. The social media post about the announcement read, “Coming in 2021, PUBG: NEW STATE features the most realistic battle royale experience you will find on mobile. Players will be able to drop in and explore a new map that expands the lore, experience graphics that push the limits of mobile gaming, master the best and most dynamic gunplay on the market, and enjoy next-generation survival features that evolve the battlegrounds.”

However, now it looks like the game isn’t going to come back anytime soon. The social media post about the announcement read, “Coming in 2021, PUBG: NEW STATE features the most realistic battle royale experience you will find on mobile. Players will be able to drop in and explore a new map that expands the lore, experience graphics that push the limits of mobile gaming, master the best and most dynamic gunplay on the market, and enjoy next-generation survival features that evolve the battlegrounds.” However, this is not for Indian users as the game is banned in the country. When they visit the game’s page on the Google Play Store, they will receive an error.

Continue Reading

Gadgets

Artificial Intelligence(AI)

Published

on

Artificial intelligence (AI) is a wide-ranging branch of computer science concerned with building smart machines capable of performing tasks that typically require human intelligence. AI is an interdisciplinary science with multiple approaches, but advancements in machine learning and deep learning are creating a paradigm shift in virtually every sector of the tech industry.  “AI is a computer system able to perform tasks that ordinarily require human intelligence. Many of these artificial intelligence systems are powered by machine learning, some of them are powered by deep learning and some of them are powered by very boring things like rules.”

ARTIFICIAL INTELLIGENCE EXAMPLES

  • Smart assistants (like Siri and Alexa)
  • Disease mapping and prediction tools
  • Manufacturing and drone robots
  • Optimized, personalized healthcare treatment recommendations
  • Conversational bots for marketing and customer service
  • Robo-advisors for stock trading
  • Spam filters on email
  • Social media monitoring tools for dangerous content or false news
  • Song or TV show recommendations from Spotify and Netflix

Artificial intelligence generally falls under two broad categories:

1.Narrow Artificial Intelligence:-

Narrow AI is all around us and is easily the most successful realization of artificial intelligence to date. With its focus on performing specific tasks, Narrow AI has experienced numerous breakthroughs in the last decade that have had “significant societal benefits and have contributed to the economic vitality of the nation,” according to “Preparing for the Future of Artificial Intelligence,” a 2016 report released by the Obama Administration. 

A few examples of Narrow AI include: 

  • Google search
  • Image recognition software
  • Siri, Alexa and other personal assistants
  • Self-driving cars
  • IBM’s Watson 

2.Artificial General Intelligence:-

The creation of a machine with human-level intelligence that can be applied to any task is the Holy Grail for many AI researchers, but the quest for AGI has been fraught with difficulty. AGI has long been the muse of dystopian science fiction, in which super-intelligent robots overrun humanity, but experts agree it’s not something we need to worry about anytime.

The virtual digital assistants have changed the way w do our daily tasks. Alexa and Siri have become like real humans we interact with each day for our every small and big need. The natural language abilities and the ability to learn themselves without human interference are the reasons they are developing so fast and becoming just like humans in their interaction only more intelligent and faster. AI makes every process better, faster, and more accurate. It has some very crucial applications too such as identifying and predicting fraudulent transactions, faster and accurate credit scoring, and automating manually intense data management practices. Artificial Intelligence improves the existing process across industries and applications and also helps in developing new solutions to problems that are overwhelming to deal with manually.

Continue Reading

Gadgets

Update of Internet service to 5G(NTC)

Published

on

Last year MoCIT had directed Nepal Telecom to include 4 cities for a 5G trail in its 4G deal. We suppose they already made a provision on the 5G part being in line with the directives from MoCIT.  Finally, Nepal Telecom is starting a Feasibility study of 5G Technology in Big cities of Nepal soon. Telecom will test this super-fast network in Kathmandu, Pokhara, Biratnagar & Birgunj in the first phase.

Although people have started speculating the 5G network in Nepal, it seems to be a very early stage as the regular NTA had no preparations for assigning the 5G spectrum band, one of the key requirements to roll out 5G. There are beliefs that Nepal cannot afford 5G for now due to the huge investment. Similarly, some people opine that the country is not ready for 5G due to the limitation of its uses. Some even go further to say Nepal does not 5G at all for 5 years. But as people blame telecom companies to bring 4G late here in Nepal, it is high time that we start discussing 5G. The time has come for the whole telecom industry in Nepal including telecom companies, vendors and the regulator prepare well in advance for the 5G network, including the allocation of 5G spectrum band.
In the present time, many mobile phones are launch with the support feature of the fastest internet service which is 5G in Nepal also. So, to use the feature of 5G Nepal telecom bring the 5G service in it. At first, it tries in 4 cities then it boosts its service all the cities of Nepal.

Continue Reading

Title

Price list3 months ago

Bajaj Dominar 250 now in Nepal

 The all-new Bajaj Dominar 250 has now been launched in Nepal at Rs 489,900 by Hansraj Hulaschand and Company, the...

Gadgets3 months ago

POCO M3

Xiaomi isn’t the best at coming up with product names. And the POCO M3 that I have with me is...

Gaming3 months ago

PUBG Mobile update: PUBG Mobile New State game may not be launched in India?

After Player Unknown’s Battlegrounds (PUBG) game developers recently launched the official trailer of PUBG Mobile 2 or PUBG: New State,...

Gadgets4 months ago

Gionee Max Pro

The Gionee Max Pro features a 6.52-inch HD+ (720×1560 pixels) full-view Dewdrop display with 2.5D curved glass screen protection. It...

Gadgets4 months ago

OnePlus 9 Series Announcement Teased for March 8, Launch Date Likely to Be Revealed

The OnePlus “Moonshot” webpage doesn’t give away much. On a stark black background, it shows a photo of the Earth, with the message, “Something...

Price list4 months ago

Yamaha FZS-FI-V3(150)

Yamaha introduces new series of bikes in the market to compete with other bikes in the market with the looks...

Gaming4 months ago

Upcoming next-gen games 2021

The technologies are being evolved day by day, and just like any other technologies in the world the gaming technologies...

Gadgets4 months ago

Artificial Intelligence(AI)

Artificial intelligence (AI) is a wide-ranging branch of computer science concerned with building smart machines capable of performing tasks that typically...

Gadgets4 months ago

Asus ROG phone 3 with snapdragon 865+ soc

Gaming phones are huge these days. And with mobile gaming expected to grow even more, gaming smartphones will improve along...

Gadgets4 months ago

Update of Internet service to 5G(NTC)

Last year MoCIT had directed Nepal Telecom to include 4 cities for a 5G trail in its 4G deal. We suppose...

Trending